Definitions:

  1. The Website: Yollafashion.com.
  2. Business name: Yolla
  3. Products: The products displayed on the website and offered for sale to the online audience.

General Information:

  1. Yolla Fashion is an online website used for purchasing fashion products. For any inquiries, contact via email: [email protected].
  2. The terms and conditions apply to both women and men.
  3. Making a purchase on the website constitutes agreement to the terms and conditions.
  4. The website’s terms may change and update from time to time without prior notice.
  5. The website strives to present accurate images of the products, but it is declared that the images are for illustration purposes only.
  6. Prices on the website include VAT according to the law but do not include additional shipping fees.
  7. The company does not guarantee stock availability for all products featured on the website.
  8. The website reserves the right to update product prices and shipping costs without prior notice.
  9. The website will not use the customer’s personal details for any unauthorized purposes.
  10. The website team makes every effort to provide the most accurate information; however, occasional unintentional inaccuracies may occur.
  11. If the customer provides incorrect details during the order, the package will be returned to the company. The company will contact the customer to arrange a redelivery, and additional charges may apply.
  12. Final confirmation for the order will only occur after verifying that the ordered products are in stock and available for shipping. In case the product or products are not in stock, the customer is entitled to a refund or exchange for another product of equal value.
  13. The person ordering from the website must be over 18 or at least legally competent; a minor may make an order with the consent of a guardian.
  14. Products should only be used for their intended purposes.
  15. The company is not responsible for any use of the product that does not comply with the washing instructions or any other unauthorized use.
  16. The company is not responsible for delays in shipments due to circumstances beyond its control, such as strikes, holidays, natural disasters, war, or a computer malfunction disrupting order completion.
  17. By registering on the site, the user agrees to receive promotional material such as emails, SMS messages, and information about promotions and sales. The customer can unsubscribe from the distribution list according to the instructions at the bottom of the email or after completing the call.
  18. By making a purchase, the customer waives any claims for compensation for damages to body and/or property resulting from the use of the product.

Delivery Times:

  1. The shipment will be sent to the address specified at the time of ordering.
  2. An invoice will be sent by email to the customer based on the details provided during the order.
  3. In case of any changes in the delivery location or date, the customer must inform the company.
  4. Business days: Sunday, Monday, Tuesday, Wednesday, Thursday. Eve of holidays, holidays, specific dates, Friday, and Saturday are not business days.

Payment options on the Website:

Secure credit card payment, PayPal.

Upon making an order, the customer agrees to all the terms of the terms and conditions and purchase conditions. Providing personal details during an order is done willingly and with the customer’s consent.

 The company does not retain customers credit card numbers. Transactions are securely processed through the credit card company.